Memory+ Privacy Policy
Memory+ is dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose information obtained from users of our platform. Our policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
Information Collection
We collect personal information that you voluntarily provide, such as names, contact details, and relevant historical data about your loved ones needed to personalize our products.
Use of Information
The collected information is used to:
- Personalize trivia and conversation cards
- Process payments
- Enhance service quality and user experience
- Address customer support queries effectively
Third-Party Services and Analytics
We partner with third-party service providers for analytics, payment processing, and other essential services. All our third-party partners comply with relevant data protection laws.
- Google Analytics: Used for understanding user interaction with our website, tracking page views, source of traffic, and time spent on the site. Google's Privacy Policy
- Microsoft Clarity: Provides insights into user behavior, aiding performance and user engagement improvements. Microsoft's Privacy Policy
- Stripe: Handles payment processing securely. Stripe's Privacy Policy
External Services
- Cloudflare: Our website is serviced by Cloudflare, which collects vital usage analytics but no personally identifiable information.
- Adobe TypeKit: We use Adobe TypeKit for fonts, which sends a request to Adobe but does not collect personally identifiable information.
Cookies
Our website uses cookies to improve your browsing experience. By continuing to use our site, you agree to the use of cookies, with the option for EU citizens to decline.
Data Protection
We use advanced security measures such as encryption to protect your personal information. Should a data breach occur, we will notify affected users promptly.
User Rights
You have the right to access, correct, or delete your personal data at any time. For requests, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy periodically and will notify you of changes by posting the revised policy on our website.
California Consumer Privacy Act (CCPA) Note
Residents of California have additional rights under the CCPA, including the right to inquire about the personal information we collect and request deletion of their data.
Contact Us
For any queries regarding this Privacy Policy, please contact us at [email protected].
Date of Last Update: April 29, 2024